Select your operating system and version , Change Detected operating system: I have had problem with this printer many times, bad quality print, two times this was exchanged. This product has been exchanged for a new or refurbished product. I called HP Printer Support and they said that the printer could not be serviced because it was too old. It goes through a loop of references and instructions to install, but always comes back to the same conclusion: How satisfied are you with this reply?
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Open download list The error message was “Load paper into the main tray” – That’s it and so the printer wouldn’t work no matter what I did. This could take up to 3 minutes, depending on your computer and connection speed.
It needs the driver but can’t find it. Not sure which drivers to choose? HP has to do better.
Asia Pacific and Oceania. Choose a different product series. Thus, the warranty has been removed from this product. Nuccii Replied on February 19, Very unhappy with this product. HP is compiling your results.
Please try again shortly. Most of the time the printer functioned well and I had no problems. Please enter a Product Number to complete the request. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Please return to the product information page and verify the numbers provided or try again later. Select an operating system and version to see available software for this product.
Select your operating system and versionChange Detected operating system: Or, view all available drivers for your product below. Computer consistently says there’s no driver for the printer. Solution and Diagnostic Data Collection.
Warranty removed photosmxrt product: Product sold without warranty: Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. The Virtual Agent is currently unavailable. Sorry this didn’t help.
Let HP identify any out-of-date or missing drivers and software. This process can take several minutes depending on the number of warranties being checked.