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Wait 10 minutes to allow the ink cartridge and carriage electrical contacts to dry. If replacing the tri-color cartridge, remove the cartridge from the slot on the left. Already have an HP account?
Europe, Middle East, Africa. HP is compiling your results. Windows Vista and Windows 7: This product was designated to be returned to HP. Remove the problem cartridge.
Copier, multi-purpose, or plain papers. Remove the ink cartridge and place it on a piece of paper with the nozzle plate facing up. HP All-in-One models Product model.
The Virtual Agent is currently unavailable. Thank you for your patience. Wait until the carriage is idle and silent. Open download list Is my Windows version bit or bit? Asia Pacific and Oceania.
If replacing the black or photo cartridge, remove the cartridge from the slot on the right. If you have trouble viewing the video or to view the video in a different size, click here to yp the video in English on YouTube.
Print cartridges Purchase replacement cartridges and other supplies from the HP Store or local retailers. If the ink cartridge is outside of the printer for too long, the ink can dry and clog the nozzles.