Connectors on the computer marked with a headset with a microphone, , support sound and the use of a microphone when used with a headset with a four-pin plug and a microphone. Enabling a disabled sound device. Speak into the microphone or start the line-in audio device, and then view the gray bars next to the device name on the Recording tab. Tell me what you’re looking for and I can help find solutions. Click Hardware and Sound , and then click Manage audio devices.
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If a recommended action displays, select Apply this fixand then test the device.
Find Solutions, ask questions, and share advice with other HP product owners. Click the Test button to send sound to each speaker, or click an individual speaker to send sound to it.
Selecting the default device your audio devices might be different. As an option for device testing, search Windows for and open Sound recorder. Sound device in Device Manager.
See your browser’s documentation for specific instructions. Ports and color coding audlo by computer model. If an audio update is not available or the audio problem persists after the update, continue on to update the audio driver using Device Manager.
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Restoring the audio driver in Windows 7 Sound files and settings that become changed can cause sound problems. Right-click the device, and then select Enable. If the computer has a feature where you can slide your finger along a graduated strip above the keypad to change the volume, the capacitive touch mute button can become stuck in the muted position and prevent the playback of sound.
If an update is availableinstall it, and then test the device. To resolve this, update the audio driver. Click Hardware and Soundand then click Manage audio devices. Look for any muted iconsand then click the icon to unmute the device.
Click Next to continue. Test hardware and connections, update audio drivers, and configure sound settings if you cannot use a microphone or line-in device such as an audio player or a musical instrument. If there is still no sound, continue to Step 8: Click the Recording tab and note the status of each device.
Never turn up volume more than half way to maximum. To hear soundeither plug may be used with either connector. Right-click the audio device, and then select Update Driver Software. Device Manager audio device properties. For more information, see Testing for Hardware Failures Windows 7.
If you still do not hear any sound, continue with the next step to set the speakers as default and test.
Under System and Securityclick Find and fix problems. If the microphone or device is configured correctly, check the developer or manufacturer website for app or driver updates. Click Start Recording to create an audio file you can play back to verify functionality.
See your browser’s documentation for specific instructions. If multiple audio devices are connected, select the device you want to troubleshoot, such as speakers, and then click Next.